FAQ

Frequently Asked Questions | 4-star hotel in Saint-Vincent, Aosta Valley

About Us

Where is Hotel alla Posta located? +

Hotel alla Posta is located in the historic centre, at the beginning of the pedestrian street of Saint-Vincent, in the Aosta Valley. The hotel's location is ideal both for a stay focused on relaxation and wellness, thanks to its proximity to the Saint-Vincent Thermal Baths, and for discovering the main attractions of the Aosta Valley. The historic centre, Saint-Vincent Casino, the Congress Centre and the new CvaDome are all within easy walking distance of the hotel. 
Saint-Vincent is also a strategic starting point for excursions and trips to discover the Aosta Valley, from castles and historic villages to mountain destinations such as Cervinia, Monte Rosa and Forte di Bard. 

Why choose us? +

Hotel alla Posta is a 4-star hotel in the historic centre of Saint-Vincent, in the Aosta Valley, open all year round and managed by the same family since 1939.

It is the ideal choice for those looking for comfort, wellness and hospitality in every season, thanks to:

  • Comfortable rooms in different categories
  • Wellness centre with pool with hydromassage jets, sauna, steam bath and relaxation area
  • Free Technogym gym
  • Common areas for relaxing
  • Free luggage storage
  • Self-service laundry (for a fee)
  • Kids Area
  • Meeting room for business stays
  • Restaurant Robur Fine Dining, managed by Matteo Taboni, with dedicated options for hotel guests

A hotel in Saint-Vincent where the tradition of family hospitality meets comfort and wellness, 365 days a year.

How can I reach you? +

You can reach us at Piazza 28 aprile no. 1, in Saint-Vincent, Aosta Valley (Italy)
Google Maps 

Is parking available? +

Yes, you can arrive by car directly in front of the hotel to load/unload your luggage and then choose between:

  • P2 municipal public covered car park under agreement: €4.50 per night per car (maximum height 2.10 m), approximately 200 m from the hotel
  • Free parking spaces in the area.
Where can I recharge my electric car? +

In Saint-Vincent, in the centre of Aosta Valley, you can recharge your electric car:

  • Ewiva Stazione di ricarica via Vuillerminaz, 7 Saint-Vincent (AO)
  • Duferco Mobility Stazione di ricarica via Martiri della Libertà, Saint-Vincent (AO)
Can I reach the hotel by car to unload my luggage? +

Yes, we are located at the beginning of the pedestrian street, but you can reach Hotel alla Posta directly by car to load or unload your luggage: no permit is required.

Booking & Policies

How can I book to get the best rates? +

You can book directly through this website, the official website. You will have access to the best available rates, and if you book directly through the website you will also have the soft minibar included.

Is a credit card required to make a reservation? +

Yes, a credit card is required to make a reservation. Depending on the selected rate, a pre-authorisation or payment will be made.  

Can I modify or cancel my reservation? +

Modification/cancellation policies vary depending on the selected rate.
The flexible rate allows you to modify or cancel your reservation within the terms indicated in the booking conditions: these may vary depending on the period, for example within 24 hours, 3, 5, 7 or 14 days before arrival. You can check the deadline directly during the quotation process and in your booking confirmation. 
The non-refundable prepaid rate provides, in the event of a modification, cancellation or no-show, for a penalty equal to 100% of the total amount paid.  

What payment methods are accepted? +

We accept the main payment methods: credit and debit cards (Visa, Mastercard and American Express), debit cards and cash. 
Instant bank transfer: available during the booking process, with at least 7 days before the arrival date.
Checks are not accepted.

ARRIVAL & DEPARTURE 

What are the check-in and check-out times? +

The reception at Hotel alla Posta in Saint-Vincent is open 24 hours a day and the times are: 

  • Check-in from  15:00
  • Check-out by 11:00

Is early check-in or late check-out available? +

Yes, upon request and subject to availability, you can request:

  • Early check-in at 10:00 with a supplement of €30 per room
  • Late check-out until 14:00 with a supplement of €30 per room 
Is the reception open 24 hours a day? +

Yes, our reception is open 24 hours a day, always available to assist you throughout your stay and provide support whenever you need it.

Can I leave my luggage before check-in or after check-out? +

Yes, free luggage storage is available before check-in or after check-out.

During your stay, you can also use the storage area to leave your skis, bicycle or e-bike (with charging available) free of charge!

Is a transfer service available to/from the train station or airport?  +

Yes, upon request we can arrange a private transfer service to and from the Châtillon/Saint-Vincent railway station and/or the airports in northern Italy. The service is subject to a fee and requires advance booking. Our staff will be happy to assist you in arranging the transfer and provide you with all the information regarding costs.

ROOMS

What types of rooms are available? +

Hotel alla Posta in Saint-Vincent, Aosta Valley, offers different types of rooms, all furnished in Alpine style, with particular attention to comfort, sustainability and respect for the environment:

  • Single, double, triple and quadruple rooms
  • Double rooms with church view 
  • Superior rooms with shower and small balcony 
  • Deluxe rooms romantic rooms with shower and whirlpool bath, and Executive rooms with more space  
  • Junior Suite with shower, living area and small church-view balcony  
  • Family Suite with shower, on 2 levels, balcony, ideal for 4 people 
  • Suite on 2 levels with shower, living area and balcony 
  • Romantic Suite & Suite with terrace and bathtub  

 You can discover all the details on the dedicated Rooms page.

What services and amenities are available in the rooms? +

The rooms at Hotel alla Posta are equipped with all the comforts designed to make your stay pleasant and relaxing:

  • Free high-speed Wi-Fi 
  • Air conditioning and independent heating 
  • Courtesy set with slippers 
  • Hairdryer with two speeds and, upon request, hair straightener and hair diffuser
  • Laptop safe
  • Kettle with a selection of teas and herbal teas 
  • Minibar with soft drinks (included for bookings made through our website) 

In the lobby, open 24 hours a day, you will find:

  • Computer with printer
  • Coffee point with pods 
  • Vending machine with snacks and drinks (for a fee) 
Do the rooms have balconies? +

Yes, some room categories offer:

  • Small balcony: Superior and Junior Suite
  • Balcony: Suite, Romantic Suite and Family Suite 
  • Terrace: Suite with terrace and bathtub
Do you have rooms with a whirlpool bath? +

Yes, the Hotel alla Posta rooms with a Jacuzzi whirlpool bath are:

  • Deluxe: intimate and romantic, with a whirlpool bath 
  • Executive: more spacious, with a small living area and a larger corner whirlpool bath
Are cots or extra beds available? +

Yes, Hotel alla Posta provides a cot upon request, subject to limited availability, at a cost of €10 per night. A maximum of 1 cot can be added per room.
It is not possible to add an extra bed to the rooms. 

Are accessible rooms available?  +

Yes, Hotel alla Posta is accessible and has some accessible rooms, designed to ensure a comfortable stay also for guests with reduced mobility. To learn more about the room features and find the solution best suited to your needs, we invite you to contact us directly. 

Does the hotel accept dogs? +

Yes, Hotel alla Posta in Saint-Vincent is pet friendly. You can stay with your four-legged friend for a supplement of €10 per night per animal, which covers the thorough cleaning of the room with specific sanitising products. No dedicated equipment is provided (bowls, blankets or other accessories).

For hygiene reasons, access to the Spa and Gym is not permitted, while the use of a leash is required in common areas. An active telephone number will be requested so that you can be contacted if the dog is left alone in the room and causes any disturbance.  

WELLNESS & SERVICES

Is the Spa included? How does access work? +

The Spa at Hotel alla Posta in Saint-Vincent is a service available by advance reservation and for a fee. 

  • Daytime access: (hours 7-19) €20 per adult | €10 children aged 0-12 for 2 hours
  • Private Spa: (time slots 19:00 or 20:00) €80 per room for 1 hour
  • Private Romantic Spa: (time: 21:00-23:00) €120 per couple with bottle, 2 hours

The entrance includes:

  • Swimming pool, sauna, Turkish bath, relaxation area
  • Kit with bathrobe, towel and slippers  
  • Herbal tea and water 
Is the Spa accessible to children? +

Yes, children aged 0-12 years can access the Spa for €10 per child per entrance (2 hours 7-19). 

An adult must be present and appropriate behaviour is required.

Is there a swimming pool? +

Yes, the indoor swimming pool at Hotel alla Posta is inside the Spa and is a service available by reservation and for a fee.

  • 5x3 m infinity pool with a depth of 1.40 m, cervical, dorsal and lumbar hydromassage jets and chromotherapy at 30°C
  • Daytime access: (hours 7-19) €20 per adult | €10 children aged 0-12 for 2 hours
Is the Gym included? +

Yes, at Hotel alla Posta the gym is included:

  • Opening hours: 08:00-20:00
  • Technogym equipment: Treadmill, Exercise Bike, Plurima Twin Cardio Multistation and Stretching Machine. 

Suitable sportswear is required for use.

Is a laundry service available? +

Yes, Hotel alla Posta provides:

  • 24-hour self-service laundry: €5 washing | €5 drying 
  • External laundry: external laundry service available upon request for a fee 

Also available upon request: free iron.

Dining & Experiences

Is breakfast included? +

It depends on the rate you have booked.

If you have chosen room-only accommodation, you can add breakfast at the hotel for €10 per person per day.

What time is breakfast served? +

Breakfast is served every day from 07:30 to 10:30.

Breakfast box available upon request with at least 24 hours' advance booking.

What does breakfast include? +

Breakfast at Hotel alla Posta, a 4-star hotel in the centre of Saint-Vincent, is served as an XXL buffet:

  • Fresh savoury selection: selection of cold cuts, cheeses, mozzarella bites, butter, fresh vegetables, bread and savoury baked goods.
  • Hot savoury selection: scrambled and boiled eggs, bacon, steamed vegetables.
  • Sweet selection: cakes, tarts, pancakes, biscuits, viennoiserie, jams, honey, chocolate and pistachio spreads.
  • Healthy: selection of fresh fruit, vegetables, cereals, seeds, dried fruit, peanut butter, yoghurt and honey.
  • Gaggia automatic coffee machine: coffee beans, fresh milk, hot chocolate, decaffeinated coffee, barley coffee and ginseng available upon request.
  • Automatic Juice Dispenser: orange and pineapple juice (GMO-free, gluten-free and vegan) and mineral water. 
  • Tea and herbal tea: mixed selection. 

Everything you need to start your day in the best possible way and enjoy your stay in Saint-Vincent and the Aosta Valley with energy.

Are options available for intolerances and allergies? +

Yes, Hotel alla Posta offers specific options for intolerances and allergies, in addition to the buffet with naturally gluten-free, lactose-free and vegan products.

  • Gluten-free: individually packaged sweet and savoury products served at the table upon request, with automatic coffee machine offering gluten-free coffee and juices.
  • Lactose-free: fresh buffet products and, upon request, individually packaged products, soy milk and yoghurt
  • Vegan: fresh buffet products and, upon request, individually packaged products 

Please inform our staff, who will help you find the products best suited to your needs.

Does the hotel have a restaurant? +

Yes, Hotel alla Posta hosts the Robur Fine Dining Restaurant within the property, managed by Chef Matteo Taboni, and offers hotel guests:

  • 15% discount on the à la carte menu
  • Half board: €35 per adult and €25 for children aged 3/10, or à la carte 

Open every day for dinner service from 19:00 to 21:00

From 17/09/26 to 27/11/2026 the Restaurant will be closed on Thursdays

Is half board available? +

Yes, half board is available at the Robur Fine Dining Restaurant:

  • 2 courses and dessert of your choice from the dedicated menu
  • Prices: €35 per adult and €25 per child aged 3/10, or à la carte

Open every day for dinner service from 19:00 to 21:00
From 17/09/26 to 27/11/2026 the Restaurant will be closed on Thursdays

LOCATION & SURROUNDINGS

How far are the Saint-Vincent Thermal Baths and the Casino from the Hotel? +

At Hotel Alla Posta, a 4-star hotel in the centre of Saint-Vincent, all the main attractions are easily accessible:

  • Saint-Vincent Thermal Baths: approximately 800 metres from the Hotel, reachable in 3 minutes by car or via the mule track alongside the old funicular, which is currently not in operation, in approximately 10/15 minutes. 
  • Casinò de la Vallée: approximately 600 metres from the Hotel, reachable in 2 minutes by car or with a pleasant walk along the town's main street, where you will find shops, bars and restaurants in 10 minutes.

How far is the Hotel from the Châtillon/Saint-Vincent railway station? +

The railway station is located in Châtillon,  approximately 4 km from Hotel Alla Posta:

  • Railway station: approximately 4 km from the Hotel, Piazza della Stazione, 1 – 11024 Châtillon (AO), Aosta Valley, Italy.
  • Bus station: approximately 3 km from the Hotel, Via Chanoux, 11024 Châtillon (AO), Aosta Valley, Italy.

Both stations offer connections to Saint-Vincent.

It is possible to walk the via Francigena from Saint-Vincent? +

Yes, the Via Francigena passes through Saint-Vincent. This ancient cultural and pilgrimage route connected Western Europe with Rome during the Middle Ages.

The Hotel alla Posta, in Saint-Vincent, is located along the Châtillon – Verrès stage, marked by trail sign no. 103.

Does the Cammino Balteo pass through Saint-Vincent? +

Yes, the Cammino Balteo, a well-known low-altitude circular hiking route, passes through Saint-Vincent and is also located near the Hotel alla Posta. The route crosses the area along the following stages:

  • Stage 6: from Challand-Saint-Victor to Saint-Vincent
  • Stage 7: from Saint-Vincent to La Magdeleine

The Cammino Balteo is easily recognisable by its distinctive trail marking: number 3 inside an inverted yellow triangle.

How far is the Hotel from Cervinia? +

The renowned resort of Cervinia is approximately 30 km from Hotel Alla Posta in Saint-Vincent.
The fastest and most convenient way to reach it is by car.
Alternatively, a bus service is available from the Châtillon bus station.

How far is the Hotel from Aosta? +

The city of Aosta is located approximately 27 km from Hotel Alla Posta. You can reach it:

Aosta, the capital of the Aosta Valley, is a city rich in history and culture, famous for its important Roman-era heritage and the breathtaking Alpine landscape surrounding it.

Which ski resorts can I reach from Saint-Vincent? +

Thanks to Saint-Vincent's central location, from Hotel Alla Posta you can reach several ski resorts in the Aosta Valley by car: 

  • Torgnon and Chamois are among the closest and smaller resorts, perfect for children.
  • Cervinia-Valtournenche and Monterosa Ski offer larger ski areas, ideal for those looking for a more challenging day on the slopes. 
  • Pila is an excellent alternative, easily accessible from the city of Aosta by cable car.
Is Hotel Alla Posta a good starting point for visiting the Aosta Valley? +

Yes, thanks to its location in the heart of Saint-Vincent, Hotel Alla Posta is an ideal starting point for discovering the different sides of the Aosta Valley:

  • Mountains and Nature: you can discover the tranquillity and natural beauty of Col di Joux, 15 km from the centre of Saint-Vincent, and then continue to the Ayas Valley, with trekking, hiking and outdoor activities in destinations such as Champoluc, Antagnod and Brusson, or explore the Cervino Valley with its characteristic villages of Valtournenche, Chamois, La Magdeleine and Torgnon. 
  • History and Castles: the most famous castles in the Aosta Valley are easily reachable by car: Forte di Bard, the castle of Issogne, castel of Fénis, castel of Ussel, the city of Aosta and Baron Gamba Castle. 
  • Food, Wine and Traditions: Aosta Valley wines, local products and traditional specialities, including Fontina PDO, Arnad lard and mocetta. At certain times of the year, you can also enjoy local festivals and events.

Other Questions

I have other questions. How can I contact you? +

The Hotel alla Posta team is happy to assist you: 

Virtual assistant Jannik: contact us

WhatsApp: +39 0166 512250

Email: info@hotelpostavda.it 
Phone: +39 0166512250

Book here, it’s worth it!Request info

Information request


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Dove siamo

Piazza 28 Aprile,1 -11027- Saint Vincent (AO) - Italy

Telefono: +39 0166512250
E-mail: info@hotelpostavda.it

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